Practical approaches to fix QuickBooks error 15240

QuickBooks is an efficient bookkeeping software that assists business owners with the timely payroll of their employees. The taxable amount from the wages is also automatically withheld by software according to the tax table. The service should be updated regularly to resolve any existing glitches or to install new features. Users can sometimes face trouble due to QuickBooks error 15240 while downloading the payroll updates. If you also encountered this error while updating your payroll service in QuickBooks, go through this blog to understand the causes of this issue and the methods to counter it.

Get this issue terminated by a QB support representative by giving a call at 1.855.738.2784.

Reasons

This error blocks the payroll update in QuickBooks due to the conditions mentioned below-

1. Incorrect internet connection settings can interrupt the connection during payroll update.
2. The time & date on your system clock are incorrect, causing a failure when the servers try to sync.
3. Your subscription to the payroll service has expired, and you are no longer an authorized user.

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Solutions

The approaches you can take to fix this issue are mentioned below-

Solution 1- Configure the internet connection settings (SSL) in your Windows

SSL stands for Secure Sockets Layer, a security protocol used by Windows to maintain the authenticity of the data transferred between two systems using the Internet. These settings ensure your data is safe and protects it from getting stolen or compromised during the transfer. These settings can also interrupt an application’s connection to the internet if they aren’t properly configured. QuickBooks can also face problems downloading the payroll update if these settings block its access to the internet. You’ll have to set the settings in favour of QuickBooks to prevent this issue from developing again when you download the payroll update. Use the steps given below-

1. Open the Run window on your computer by pressing Windows + R.
2. Clear the auto-filled data and type Inetcpl.cpl.
3. Go to the Security tab when the Internet Properties window opens.
4. Scroll down in the list of settings to find SSL.
5. Click on the SSL 2.0 & SSL 3.0 checkboxes to mark them.
6. Save the settings and close the tab.
7. Download the payroll updates again in QuickBooks.

If the updates are blocked by the error again, go to the next solution.

Solution 2- Set accurate date & time on your system clock

The internet connection might also fail due to incorrect timings of your system’s clock. Intuit servers also try to sync the update timings with the system clock, and if there’s a discrepancy in the timings, the payroll update will suffer. Use the following steps to set the clock-

1. Right-click on the clock at the bottom right of the taskbar.
2. Click on the Adjust date/time option.
3. Select the Set time automatically option or set the clock manually.
4. Close the tab and download the payroll updates again.

You’ll not face problems in the payroll update after applying the methods.

Conclusion

You acknowledged the potential triggers for QuickBooks error 15240 after going through this blog. The effective methods to counter this issue are also described in the blog, which you can apply to make your QuickBooks error free again.   If you face any problems while executing the solutions, consult a QB expert at 1.855.738.2784.