Facing issues with your Safepal Wallet? Whether it’s a transaction problem, login error, or security concern, Safepal offers reliable customer support to assist you. Here’s how to reach them and get your issues resolved quickly.
How to Contact Safepal Customer Service
1. Official Support Email
The primary way to contact Safepal support is via email:
📧 [email protected]
Make sure to include:
-
Your wallet address
-
A clear description of the issue
-
Screenshots (if applicable)
2. Live Chat (In-App Support)
Open the Safepal App → Go to “Me” → Tap “Support” → Select “Online Support” for real-time assistance.
3. Help Center & FAQs
Visit the Safepal Help Center for guides on:
-
Wallet setup
-
Transaction troubleshooting
-
Security tips
4. Social Media & Community
-
Twitter (X): @iSafePal
-
Telegram: Official Safepal Group
-
Discord: Safepal Community
Common Issues & Quick Fixes
🔹 Wallet Not Syncing? Try refreshing or reinstalling the app (ensure you have your recovery phrase).
🔹 Transaction Stuck? Check blockchain status or adjust gas fees.
🔹 Lost Device? Use your recovery phrase to restore your wallet.
Avoid Scams!
⚠️ Safepal will never ask for your private key or recovery phrase via email or social media. Only use official channels for support.
Need more help? Drop your questions below! ⬇️
