The Macard WiFi range extender is a great device when it comes to boosting your home network coverage. It supports features like WPS for quick setup, a user-friendly web interface, and the ability to expand your router’s signal to hard-to-reach areas of your home. But like any tech gadget, it’s not immune to occasional hiccups.
Many users have reported that, even after successfully setting up the extender, they face issues like no internet connection or unstable signals. If that sounds familiar, don’t worry—this guide covers practical, real-world troubleshooting tips to get your Macard extender back on track.
Why Is My Macard Extender Not Getting Internet?
Before diving into solutions, it helps to understand why this might be happening. The extender’s job is to grab the WiFi signal from your router and re-broadcast it. If anything disrupts this process—like poor placement, weak signal strength, cable issues, or incorrect setup—you might end up with a connected device but no actual internet.
Let’s walk through the most common fixes.
1. Place the Extender in the Right Spot
One of the biggest reasons for extender problems is poor placement. If your extender is too far from the router, it won’t receive a strong enough signal to extend.
Here’s what you should do:
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Plug your extender halfway between your router and the area where the signal is weak (also known as a “dead zone”).
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Avoid placing it behind large furniture or inside cabinets.
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Keep it away from appliances like microwaves, cordless phones, or Bluetooth devices—these can interfere with the signal.
Taking a few extra minutes to find the optimal spot can make a huge difference in performance.
2. Check the Extender’s Connection to Your Router
Your Macard extender doesn’t work independently—it needs to be connected to your router to do its job. Whether you connected it via WPS (wireless) or an Ethernet cable, it’s worth double-checking that this link is still active and stable.
If connected via WPS (wireless setup):
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Make sure the extender is within range of the router.
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A weak signal might be causing the extender to drop the connection intermittently.
If connected via Ethernet cable:
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Inspect the cable for any visible damage or cuts.
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Try using a different port on the router if available.
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Replace the cable if you suspect it might be faulty.
Even small issues like a loose plug or slightly damaged cable can lead to connection problems.
3. Reconnect the Extender to the Router
If your extender was working fine before but suddenly lost internet, try reconnecting it to your router. This is a simple fix that works more often than you’d think.
You can reconnect using three methods:
A. WPS Button
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Press the WPS button on your router.
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Within two minutes, press the WPS button on your extender.
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Wait until the LED lights stabilize, indicating a successful connection.
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Try reconnecting your devices to the extended network.
B. Web Interface
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Connect a computer or phone to the extender’s WiFi.
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Open a browser and type in go.macard.online or 192.168.10.1.
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Log in using the default password (usually “admin”).
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Choose your router’s network from the list, enter its password, and save settings.
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The extender should reconnect and start broadcasting a new network.
C. Wired (Ethernet) Setup
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Unplug and re-plug the Ethernet cable connected between the extender and router.
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Log into the extender’s interface and check the connection status.
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If needed, reconfigure the extender by choosing the host network again.
4. Check Router-to-Modem Connection
Sometimes the issue isn’t with the extender at all—it’s with your router or modem. Remember, your extender gets its internet from the router, and the router gets it from the modem. If that link is broken, your extender will still show it’s connected, but no internet will flow through.
To check this:
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Make sure your router is connected to the modem using a high-quality Ethernet cable.
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Ensure both devices are powered on and showing active lights.
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Try rebooting both the modem and the router.
If your main internet connection isn’t working, the extender won’t have anything to pass along to your devices.
5. Reboot the Extender
Just like rebooting your phone or computer can solve glitches, rebooting the extender can clear out temporary bugs and refresh its connection.
Two simple ways to reboot the Macard extender:
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Press the power button twice – turn it off, then back on.
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Unplug it from the wall, wait for about 10 seconds, and plug it back in.
Once it powers up again, give it a minute to reconnect with your router and start working.
6. Perform a Factory Reset (Only If Nothing Else Works)
If you’ve tried everything and the extender still isn’t connecting properly, it might be time for a factory reset. This will erase all current settings and let you start fresh.
Here’s how to reset your Macard extender:
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Find the RESET button on the side or bottom of the device.
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Use a paperclip or pen to press and hold the button for 10 seconds.
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Release the button and wait for the extender to reboot.
Once it resets, you’ll need to set it up again from scratch.
Reconfiguring Your Extender After Reset
After a reset, follow these steps to get your extender back online:
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Connect your PC or mobile device to the extender’s WiFi network.
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Open a browser and go to go.macard.online or enter 192.168.10.1 in the address bar.
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When the login page appears, use admin as the username and password (unless changed).
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Choose your main router’s WiFi network from the list.
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Enter your router’s password to connect.
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On the next screen, name your new extended WiFi network and set a password.
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Click SAVE and let the extender restart.
Once the setup completes, you should see a new WiFi network available on your device—this is your extended signal.
Summary: Getting Your Macard Extender Back Online
To wrap things up, fixing internet issues on your Macard WiFi extender doesn’t have to be a headache. Most of the time, it’s something as simple as moving the extender to a better spot, checking a cable, or giving it a quick reboot.
Here’s a quick recap of the fixes:
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Place your extender in the right location.
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Double-check the connection to your router.
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Reconnect using WPS, the web interface, or an Ethernet cable.
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Make sure your router is properly connected to your modem.
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Reboot the extender to clear bugs.
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Perform a factory reset only if nothing else works.
Following these steps should help you restore your Macard extender’s connection and get back to enjoying fast, reliable WiFi in every corner of your home.
